My wife and I would like to express our complete satisfaction with the work you did for us on our home. As you might remember in late October we contacted you as well as several other contractors because of a leaking roof on our home. Your were very prompt in evaluating the situation and providing us with a very complete estimate of what needed to be done and what options you could offer. The prices you quoted were all well within the same range as the other estimates we received, and your promptness, reputation and promise of quick action convinced us to choose your company to replace the roof and gutters as well as gutter guards. I had anticipated that your promise of two days to do the job was far too short an estimate, so when the crew (of about 15 people) arrived at 7:30 AM and were finished with the roof by 4 PM I was very surprised and pleasantly impressed. Heavy rains delayed the gutter job for three days, but on Saturday despite a slight sprinkling, your men showed up again. The crew (this time fewer men but just as efficient) to replace the gutters and install gutter guards arrived early and were done by shortly after noon. You had said the men would clean up any mess they made and they sure did. When they left at the end of each of the two days they worked, there was not a nail, particle of shingle or any other debris of any sort to be found.
Probably the best thing of all was the price. I had anticipated that the clause in the contract stating that any damaged or rotten wood would be replaced and the cost of materials and labor would be added to the price meant that we would have to pay a handsome extra fee. However, the cost above the estimate was less than 1% of the total.
Again thank you for a job well done by a most efficient yet friendly and courteous crew. I would be very happy to recommend your services to anyone in need of them.
Customer feedback