Dear Valued Customers,

Fichtner Services has been monitoring the developments regarding the global spread of COVID-19 and its impact locally. We are trying to navigate this crisis as responsibly as possible in order to keep our employees and customers safe.  We are in a line of work that requires us in some cases to get repairs and replacements done for the health and well-being of our customers and their homes.

We are fortunate that our work is mainly outside on the exterior of homes and businesses and therefore feel that we can continue working with safety measures in place.

Some of our initiatives include:

  • Our workers will not be entering customers’ homes.  Any scheduled interior work will be rescheduled until clearer guidelines for COVID-19 have been issued by the government.
  • Our estimators will not be entering customers’ homes.  Any paperwork and estimates will be generated and sent digitally.
  • Our offices are being disinfected as diligently as possible and hand sanitizer and handwashing are paramount.
  • Employees are not entering stores for supplies, food, etc., unless absolutely necessary.
  • Anyone who is exhibiting any signs, or has been around someone with signs, of COVID-19 is not allowed to come into the office. So far, none of our employees have been affected and we pray this remains the case.

It is our intention to keep operations going for as long as possible with these practices in place, and we remain committed to providing you with the best customer service possible during this challenging time.  We hope that you and your families are safe and thank you for your loyalty and support.


Tom Fichtner

From hard-hitting woodpeckers to stinging insects to nesting squirrels, it feels like our homes are under attack sometimes.  In our line of work, we see a lot of animal damage to roofing and siding materials. Now that spring is in the air, it is a good time to check for signs of pests.

The most invasive pests we encounter are squirrels. Squirrels have 2 mating seasons, late spring and late fall.  It is during those times that we get the most calls from homeowners.  Squirrels can chew through aluminum gutters, aluminum fascia wrap, wood fascia boards, and even framing lumber to get into attics. An important lesson we have learned over the years is that the invading squirrels, and other rodents, MUST be eradicated from the home prior to making repairs. If they are not removed then repairs that are made will be torn apart again or new locations will be damaged. Once in the home, they can cause extensive damage by chewing through wires, shredding insulation and wood framing, and cause holes that allow water penetration.  Therefore it is imperative that the issue be taken care of as quickly as possible.

Another pesky pest is the Turkey Vulture.  Believe it or not, they like to munch on flat roofing membranes such as EPDM and TPO. Seagulls will do this as well. For some unknown reason, they like to eat the flashing tapes that are required for these membranes.  The first time I saw this problem was on a membrane roof that we had installed about 5 years earlier. It was leaking so we went out to take a look and found that the flashing tape looked like a chemical had spilled on it and rotted it away. Concerned, I took pictures and sent them to our manufacturer rep, who called me right away to explain the phenomenon. We made repairs to the area, but the following year the same thing happened. Apparently, once they find a source, they put it in their GPS. We have learned to cover these areas with metal flashing whenever these areas become assaulted by birds.  The metal flashing is difficult to do and sometimes looks out of place however, so not installed unless it becomes a problem. If you have a flat roof, we recommend inspecting it for damage once a year. The once per year inspection is also a good time to remove debris that tends to accumulate on flat roofs as well.

If you find that you have an issue, the first step is to call a pest control company to guide you through the eradication process.  Next, you will need to get the entry location repaired.  Then take preventative measures to make sure they can’t get in again, such as trimming back trees from the roof, installing a chimney cap, installing gutter guards, and sealing up any holes that will allow critters to enter and make a cozy nest.

If you have any questions or need help with ridding your home of unwanted animal guests and cleaning up the aftermath let us know!

Fichtner Services is thrilled to announce that we won the following awards in the What’s Up magazines for 2020

Annapolis: Roofing Contractor and Siding & Gutter Installer
West County:  Roofing Contractor and Siding & Gutter Installer
Eastern Shore:  Window & Door Installer

Because the exterior systems tie together, such as roofing and gutters, or siding and windows, it makes sense to have one contractor handle them together. We have experts in all aspects of an exterior remodel and are a one-stop-shop.  With our over 25 years in business, we have the experience and know-how to install the various systems correctly to protect your home and family.  We have the backing of major manufacturers’ certifications, which are not given out liberally.

We thank all of our loyal customers, many of whom we have done numerous projects for and have been kind enough to refer us to their family and friends, for voting for us with confidence.  It is our intention to continue to grow and learn, and to provide the utmost service and value to our customers in the coming years.

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