Click below to read more about our team members.

Tom Fichtner, Owner & President

Tom founded Fichtner Services in 1994 and has never looked back. The company was founded on the values of quality craftsmanship and complete customer satisfaction. Tom is extremely grateful for all of the employees who have strived to uphold these values and make Fichtner Services what it is today. What Tom is most proud of, though, are the loyal customers who have supported his company over the years, sending countless referrals and voting Fichtner Services as one of the Best Roofing companies in the Annapolis area.

As a graduate of St. Mary’s School in Annapolis and the University of Maryland, Tom is proud to have his business in Anne Arundel County and raise his family in the Annapolis area. Tom and his wife, Christine, have three children and are very active in the local community and charities. Tom played lacrosse at the University of Maryland for four years and now coaches all of his kids sports teams.

In his spare time, Tom enjoys playing golf, boating and rooting for the Redskins.

Bob Hanna, Production Manager

Bob Hanna has been with Fichtner Services since 1998 and has played a huge part in the success of the company. As the Production Manager, Bob oversees job ordering and scheduling to make sure that our projects happen on time and are completed to full client satisfaction.

A Maryland native, Bob played lacrosse for four years at the University of Maryland. He is an Indianapolis Colts fan. In his spare time, he enjoys fishing and boating.

Nolan Redd, Production Manager

Nolan Redd Annapolis Contrator Supervisor

Nolan has worked with Ficthner Services since 2004. Our customers love Nolan and he takes great pride in his work.

A MD native, Nolan attended St. Mary’s high school and the University of Maryland. He enjoys cheering for the Redskins and Terps. He is married with 2 boys and lives in the Arnold area.

Paul Newman, Service Manager

Annapolis Contractor Service Manager Paul Newman

Paul has more than 40 years experience in the construction industry and has worked for Fichtner Services since 2007. He is very knowledgeable about roofing, gutter systems and repair, as well as the many different products available.

He enjoy fishing, hunting and watching lacrosse in his spare time. Paul also makes a mean chocolate pie that everyone fights over.

Ray Harvey, Jobsite Supervisor

Annapolis contractor jobsite supervisor Ray Harvey

Ray has been with Fichtner Services since 2000. He joined us after graduating high school and worked his way up to supervisor position. Ray excels in his position because he cares deeply about his work and the reputation of Fichtner Services. He puts his customers first and is a great team player.

Ray lives in the Annapolis area with four kids and two dogs. He enjoys spending time with his family, cheering on the Orioles, long walks on the beach and riding his motorcycle.

Jan Schmidt, Jobsite Supervisor

Annapolis contractor jobsite supervisor Jan Schmidt

Jan has had a 43 year career in the roofing industry and been with Fichtner Services since 2011. As the Jobsite Supervisor, Jan places extreme importance towards complete customer satisfaction and attention to detail.

When he’s not working, he’s likely to be found spending time with his family including eight grandchildren. He enjoys taking his motorcycle out on country rides to clear his mind and get closer to God. Jan roots for the Ravens and Orioles and likes playing cards.

Kevin West, Sales & Estimating

Annapolis Contractor Service Estimator and Mechanic

Kevin’s career in the roofing industry spans three decades. In the early 90s, he was a finalist in the best of the best competition held at the Roof Center. He has been with Fichtner Services since 2011.

Kevin spends as much time as he can riding his Harley. He enjoys pool, archery and fishing. A fan of football in general, Kevin is quick to note that the Ravens come first.

Mike Bafford, Sales & Estimating for Carroll, Howard and Baltimore Counties


Mike has been with Fichtner Services since 2003.

He has two children and three dogs. He enjoys sports, rooting for his hometown teams the Orioles and Ravens. In his free time, he enjoys mountain biking.

Scott Geesey, Sales & Estimating for Annapolis, Anne Arundel and Queen Anne Counties

Scott Geesey Annapolis Contractor Estimator

Scott has worked with Fichtner Services since 2003. On warm weekends, you’re likely to find Scott on a beach playing volleyball.

Shane Denman, Sales & Estimating


Shane has been involved with residential construction throughout his high school and college years. Upon graduating from Towson University he began working at Fichtner Services. Shane was raised in Anne Arundel County and attended DeMatha Catholic high school playing lacrosse and soccer.

Steve Finn, Sales & Estimating Manager


Steve attended Old Mill Senior High School where he played baseball. He also enjoys woodworking, fishing and riding his Harley. He is married with 2 girls and lives in Gambrills.

Teresa Etzler, Sales and Production Assistant

New to the team, Teresa Etzler is our Sales and Production Assistant. She has been a big help in keeping the company organized and running smoothly. She facilitates in scheduling and following up on jobs, scheduling estimate appointments and other general administrative tasks.

She enjoys camp fires, warm weather and spending time with family and friends. She is also a big Washington Capitals fan!

Tara Furfaro, Sales and Marketing Assistant

Tara is our newest addition to the Fichtner Service family. She is who you’re going to speak with first when you call the office, eager to schedule you for an estimate or answer any questions. Tara is our Sales and Marketing Assistant.

Originally from Montgomery County, Tara currently resides in Frederick, MD with her husband and baby boy. She likes spending her days outside when its warm, binge watching Marvel movies with her husband, and going to concerts in her free time.