Dear Valued Customers,

Fichtner Services has continued to monitor all developments in regards to the COVID-19 outbreak across the globe and within our local communities. There is no doubt that this pandemic has significantly changed the way the world will function, for better or for worse. Regardless, we are committed to continuing business operations going forward in the safest ways possible. 

As the state of Maryland enters “Stage 2” of reopening, we are continuing our modified business structure, now including opening up our interior work.  We are still following the same COVID-19 protocols as we were previously, with the utmost safety of everyone in mind. We are following the most up-to-date health and safety precautions to the strictest degree in order to keep our employees and customers protected from health concerns of any kind.

These health and safety precautions include…

  • Our workers will now be entering customers’ homes for interior work. This will require complete separation between employees and customers to ensure all health concerns are nonexistent.
  • Our estimators will also be entering customers’ homes, on a very limited basis.  Contactless estimates are still being generated and transferred to customers digitally.
  • Our offices are being disinfected as diligently as possible and hand sanitizer and handwashing are still paramount.
  • Employees are not entering stores for supplies, food, etc., unless absolutely necessary.
  • Anyone who is exhibiting any signs, or has been around someone with signs, of COVID-19 is not allowed to come into the office or to any jobsite that we may occupy.
  • Face masks and coverings are being required for all employees while anywhere on company or homeowner properties.
  • All PPE proven effective to combat the spread of COVID-19 are available to all employees at any time.

Continuing these practices will keep our employees and customers safe as business operations continue. We are devoted to providing the best possible customer service during these trying times. We thank you all for your continued support of Fichtner Services, and hope that you and your families have remained safe and healthy.

Sincerely,

Tom Fichtner
President

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